Posted by: Ramez Hanafi on February 10, 2022
A Program Manager’s Guide to Understanding and Addressing System Complexity in...
Ask any group of Program Managers the question “What’s the hardest part of launching a major digital payment program?” and you’ll get answers related to complexity. The expectations for the role are changing. Traditionally, Program Managers organise work, document, manage risk, and coordinate stakeholders. Then ask, “What should these leaders be doing?” First, they must […]
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